Privacy Policy
Effective Date: August 15, 2025
Last Updated: August 15, 202
Who We Are
Maya's Gluten Free is a home-based bakery located in Menlo Park, California, operated by Maya Kherani. We are committed to protecting your privacy and handling your personal information with care and transparency.
Information We Collect
Information You Provide to Us
- Contact Information: Name, email address, phone number
- Order Information: Pickup preferences, special requests, dietary restrictions
- Payment Information: We use secure third-party payment processors and do not store your payment card details
- Communications: Messages you send us through our website, email, or other channels
Information Collected Automatically
- Website Usage: Basic analytics about how you use our website (pages visited, time spent)
- Device Information: Browser type, operating system, IP address (anonymized)
How We Use Your Information
We use your personal information to:
- Process and fulfill your bread orders
- Communicate with you about your orders and pickup times
- Send you updates about availability and new products (only if you opt in)
- Improve our website and services
- Respond to your questions and provide customer support
How We Share Your Information
We do not sell, rent, or share your personal information with third parties except:
- Payment Processing: With secure payment processors to handle transactions
- Legal Requirements: If required by law or to protect our rights
- Service Providers: With trusted vendors who help us operate our website (with strict privacy protections)
Data Security
We take reasonable measures to protect your personal information, including:
- Secure website hosting with SSL encryption
- Limited access to customer information
- Regular updates to our security practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information we have on file
- Update or correct your information
- Delete your information (subject to legal requirements)
- Opt out of marketing communications at any time
- Ask questions about how we handle your data
Data Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations. Order information is typically retained for one year for business records.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve your browsing experience. You can disable cookies in your browser settings, though this may affect website functionality.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Email: [email protected]
Website: mayasglutenfree.com
This privacy policy is designed to be transparent about our practices while protecting your privacy. As a small, home-based bakery, we collect only the information necessary to serve you and keep it secure.